how do i ask wordpress to create a back up?

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  victoriafood2021 · Member · Jul 20, 2021 at 7:01 pm

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  i’ve purchased my url through IONOS and a wordpress essentials package via them – i now wish to move my current free wordpress.com website over to this domain and have been told to ask wordpress to create a back up first – please can someone tell me how to contact wordpress to ask them to do this?
  thanks
  victoria

  Site: https://lovefoodlivewell652862018.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  staff-mckluskey · Staff · Jul 21, 2021 at 8:44 am

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  Hi Victoria,

  To move your content to a site hosted elsewhere, you will want to export it as explained here:

  https://wordpress.com/support/export/.

  You’ll find a more detailed guide here; however, since your site is on the free plan and there is no custom domain, you’ll be most interested in moving your content:

  https://move.wordpress.com/.