How do I cancel a custom domain name and return the blog to xxxxx.wordpress.com

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  lizw · Member · Feb 19, 2015 at 6:15 pm

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  I just got an email about renewing a custom domain name I no longer want. I cannot find a way to disable it under Store > My Upgrades in my dashboard as the email suggests. Please, can you give me step-by-step instructions for canceling the custom domain name altogether? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Feb 20, 2015 at 12:40 am

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  The issue is that the WordPress.com user account that you are posting from is not the owner or admin of the upgrade.

  So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to cancel the upgrade.

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  lizw · Member · Feb 21, 2015 at 5:18 pm

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  That must be it. Thank you so much.

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  staff-ozmodiar · Staff · Feb 21, 2015 at 5:21 pm

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  Happy to help.