How do I contact one of the WordPress engineers?
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Can a wordpress engineer please get in contact with me? I bought a site on someone else’s name.
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When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there!
Are you not able to access that account? Or, are you not able to contact the owner of hte account that you purchased the upgrade under?
In order to access that upgrade, I’ll need verification from the owner.
Let me know and I’d be happy to help. Thanks!
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Hi,
I have an account and created an account for a friend as well. However, when I purchased the domain I did not notice that I was logged into the friends account . Now I am unsure how to get the domain onto my name again.
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If you can have your friend post in this thread under her account confirming that it is okay to transfer the domain to your account – I’d be happy to do that for you.
Let me know, thanks!
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Hi there. This is to confirm that Jan ( merwe400) secured the domain ithinkso.me under my WordPress profile and needs to move to his. Thank you
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Thanks for the confirmation! Just to be sure – I see that the Personal Plan and G Suite was also purchased. Does all of that need to be moved as well?
Thanks!
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Hi there,
I just moved over the site, along with the custom domain subscriptions, personal plan, and G Suite plan. Let me know if you have any questions. Thanks!
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