How do I get a refund?
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I want a refund. I was charged unexpectedly and it nearly over drafted my account. I have not used my WordPress account in several months and was almost positive I had it cancelled by an online representative.
The blog I need help with is: (visible only to logged in users)
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Hi there!
I don’t see any previous support record for you in our logs, but I’m more than happy to issue a refund.
It looks like the payment for your domain bradsny44.com hasn’t fully processed yet. If I refund this payment, your domain will expire on July 25, 2014.
Domain expiration is a lengthy and complicated process that takes about 80 days. During this time, your domain may be put up for auction or sold on back-order. You can learn more about domain expiration here:
Let me know if you’d like to go forward with the refund and I can go ahead and process that for you!
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Hi Brad,
I have just processed the refund. Sorry for the delay. Please note that it may take up to a week for the refund to show up in your bank account.
The domain has been canceled and will be sent back to the registrar.
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