How do I get back domain website name taken over wordpress.com

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  graylesoulfire · Member · Apr 22, 2020 at 4:26 am

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  My domain name is with GoDaddy, my website is with WordPress. Around this time last year my website got taken over by wordpress which has resulted in significant loss of business. I became aware of this half way through last year when I got complaints from tourism companies about not being able to find website. I have sent messages with no response. So! How do I get my website back from wordpress.com?

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  staartmees · Member · Apr 22, 2020 at 4:49 am

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  What is the URL of your site?

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  graylesoulfire · Member · Apr 22, 2020 at 5:21 am

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  The URL is:-

  https://soulfirecocoagenesis.wordpress.com/

  Until last year it used to be http://www.soulfirecocoagenesis.com

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  fstat · Staff · Apr 22, 2020 at 7:14 am

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  Hi there,

  Your domain soulfirecocoagenesis.com was mapped (connected) to your site soulfirecocoagenesis.wordpress.com back in 2010. In 2016 the domain mapping upgrade expired and it hasn’t been renewed since then.

  To restore the domain mapping back to your site, you need to purchase one of our plans and then follow these instructions:

  https://en.support.wordpress.com/domains/map-existing-domain/

  Please note that the domain mapping upgrade was purchased by a different user (@osirisjewellery) and any notifications for renewals were routed to their email. That’s why you weren’t notified when the upgrade expired back in 2016.