how do I get my website back on line
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re-instate my website
The blog I need help with is: (visible only to logged in users)
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Hi lizloweartist,
I’ve visited lizloweartistdotcom.wordpress.com and the site is loading for me. Is this the site you are referring to? If not, please send me a link to the site you are having trouble with and I’ll take a look.
Thanks!
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This is confusing.
Thanks,
I have just today paid the premium rate for this website. I had let it lapse so the website went off line for quite awhile.
The domain name of the website has always been http://www.Lizloweartist.com not http://www.Lizloweartistdotcom and it worked until the renewal payment was due.
When I was asked to pay for http://www.Lizloweartistdotcom I didn’t because I assumed it was spam because it seemed different.
All I want is for my website to be accessible through http://www.Lizloweartist.com which is on all my publicity material
Hope we can sort this
Liz -
Hi Liz,
I have just today paid the premium rate for this website. I had let it lapse so the website went off line for quite awhile.
Thanks for confirming, I can see what has happened. The domain lizloweartist.com was previously connected to your site with domain mapping. You purchased a new plan but didn’t add mapping — I’ve restored that back to the site for you:
https://wordpress.com/domains/manage
Domain mapping would normally renew with your plan but in this case it wasn’t because the plan expired.
Come back to me if you have any questions.
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