How do I move the Profile theme I purchased to my original WordPress site?

• 

  carolynscombs · Member · Sep 3, 2014 at 2:24 pm

  • Copy link
  • Add topic to favorites

  I purchased the Profile theme at WordPress instead of uploading onto my webpage, now the theme is at another web site in my name.

  The blog I need help with is: (visible only to logged in users)

• 

  carolynscombs · Member · Sep 3, 2014 at 2:27 pm

  • Copy link

  Also, if I did an export/import of the theme, where would I handle the administration from? I really only want to deal with one site and want a different blog email than I gave for the Profile theme.

• 

  gracejiyoung · Member · Sep 3, 2014 at 7:46 pm

  • Copy link

  Hi there,

  Currently the theme is applied to the site: carolyncombs4.wordpress.com. If you want to transfer it to another WordPress.com site, please provide me the URL and I can get it transferred asap!

  Cheers!

• 

  carolynscombs · Member · Sep 4, 2014 at 5:00 pm

  • Copy link

  Hi Grace,
  Thanks for getting back to me. I inadvertently made a mistake. I bought the profile theme at WordPress.com (and also purchased hosting, which I did not realize at the time). If possible I would like to move the profile theme to my WordPress account hosted by Go Daddy- its carolyncombsbooks.com. If I can’t move it, may I have a refund for the theme?
  Thanks,
  Carolyn Combs

• 

  gracejiyoung · Member · Sep 4, 2014 at 5:08 pm

  • Copy link

  Hi Carolyn,

  Please note that themes on WordPress.com cannot be transferred outside of WordPress.com. I can provide you a full refund, but please note that means your site: carolyncombs4.wordpress.com will default to a free theme.

  Please reply to confirm and I can get the refund processed!

• 

  carolynscombs · Member · Sep 4, 2014 at 5:13 pm

  • Copy link

  Yes, please proceed with the refund. I would like to close down the carolyncombs4.wordpress.com site. How would I do that?

• 

  gracejiyoung · Member · Sep 4, 2014 at 5:28 pm

  • Copy link

  Hi there,

  I have provided you a full refund. Please note that it may take up to a week for the refund to show up in your bank account.

  If you want to permanently delete your site, follow the guide below:

  http://en.support.wordpress.com/settings/delete-site/

  Please read the warnings and advice before deleting a site, as we can’t revert a site deletion for any reason.

  If you want to hide your site instead, you can use the following guide to make your site private so only you and other members of the site can view it when logged in:

  http://en.support.wordpress.com/settings/privacy-settings/

  Let me know if you have any questions with this!