How do I renew my domain?

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  garyabc · Member · Oct 30, 2013 at 6:53 pm

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  Hi,
  Can’t figure out how or where to renew my domain. Don’t see anywhere on the menus to renew.
  Don’t see any Domain option under Upgrades.
  Thanks for your help.
  Gary

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Oct 31, 2013 at 12:57 pm

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  Hi Gary,

  The domain mypatentbar.com is owned by a different WordPress.com user on the site. WordPress.com upgrades can only be renewed by the user who purchased them, so you’ll need to log in as that user (or ask the person who owns that account to log in) to renew the domain.

  If you aren’t sure who owns that domain upgrade, you can check under Store > My Upgrades in the dashboard. Under the domain name, you will see “Purchased by” and the name of the user who purchased the domain.

  Please let me know if you have any questions about that!

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  garyabc · Member · Oct 31, 2013 at 5:36 pm

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  Got it!

  Thank you.

  Was logging in under the wrong user.
  Thank you for letting me know how to see which username is registered as the owner of the domain. Was able to renew.

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  rachelmcr · Member · Oct 31, 2013 at 6:07 pm

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  You’re welcome! I’m glad that worked out, and I can confirm that the domain was renewed successfully. :) Let me know if I can help with anything else!