How do I restore a deleted site. It was deleted by accident by the client
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Hi why can I not get support from a human when needed. WordPress claims to have human agents 24/7 and I can’t get a single one and it’s been almost 24 hours of trying
The blog I need help with is: (visible only to logged in users)
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Finally got told I was going to speak to someone and then they message me 7 minutes later saying that they can’t connect me to someone and they will email me.
I NEED to talk to someone human on chat! -
Hi there, follow this guide to revert the WordPress.com site deletion.
https://wordpress.com/support/delete-site/#restore-a-deleted-site
Post back here if you need further help.
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Hi justjennifer,
The site is not listed there.
The temporary or free domain is and I have tried to link my .com.au to it and it says that the .com.au is already in use elsewhere.
How do I find if I have other wordpress accounts??
Thanks -
Hello again, in order for staff to assist you, please list the URLs of the sites involved. Thanks.
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Looking at the domain name servers, it doesn’t appear that the site is hosted here on WordPress.com. Since the site isn’t hosted here this really limits us as to how we can help.
Name servers
ns1.syrahost.com
ns2.syrahost.comHave you checked with the hosting provider or your domain registrar?
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Can you assist with this – the old site logins were this : https://recruithq0admin-fwcnm.wordpress.com/wp-admin
But after Friday, it appears that a new siter: recruithq0admin-iufxc.wordpress.com was created but I did not create it. Is there a WordPress back up of the old site? The hosting provider does not have backups
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@recruithq0admin Never share such sensitive information in a public forum. I am only a volunteer so cannot get into the backend of any website.
Backups of 3rd party hosted sites are not made by WordPress.com. However, now you’ve given a link to a different site moodandmind.com.au which is hosted here on WordPress.com even though the domain seems to be registered elsewhere.
I’ve flagged this thread so staff also remove your sensitive info from this thread.
Please wait for staff to assist you in sorting things out.
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@justjennifer Thanks for bringing this to our attention. I have removed the sensitive information.
@recruithq0admin We are here to help, but I’m afraid I’m not so sure what issue you are exactly having at this moment.
So far, you have mentioned three sites.
recruithq.com.au – Currently, the domain isn’t pointing to us although the domain is connected to your Business plan site (adminc48ace8249-xwzyj.wpcomstaging.com). The domain is now loading a coming-soon page that seems to be related to Crazy Domains.
moodandmind.com.au – The site is hosted by us, and you should be able to edit it through your WordPress.com account.
recruithq0admin-iufxc.wordpress.com – This site was created a few months ago, so it’s not that new. It seems the site is empty, so you can delete it if you think you created it by accident.
If you still need any further support, please specify the site you are needing help with and give us a bit more information about what you are trying to do.
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Hello @recruithq0admin
Since I followed up with you via email, I marked this thread as resolved.
For any further help, please respond to our email, or contact us again from our Help Center.
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