How do I retrieve lost subscriptions?

  • Unknown's avatar
    keytruthsblogger · Member ·

    I’ve moved to a self-hosted wordpress.org blog. I linked the two blogs using jetpack, while I was building the new blog and using a temporary url. I used the subscription migration tool to move subscribers to the new wordpress.org blog. Then, I realized the jetpack link still showed the temporary URL for the new site, so I unlinked jetpack and then reactivated it. Sure enough, Jetpack now shows the correct URL. But now all my subscribers are gone from both sites. Is there any way to retrieve them?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shawnajroberts · Member ·

    Hi there!

    I was able to find the temporary URL site you had linked and transferred your subscribers over to the newly linked Jetpack site. This process should complete shortly.

  • Unknown's avatar
    keytruthsblogger · Member ·

    Shawna, thank you for finding and transferring my subscribers are back. What a relief!

  • Unknown's avatar
    shawnajroberts · Member ·

    I’m happy to help! :)

    Let me know if there’s anything else I can do.

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