How do I submit a refund request?

  • Unknown's avatar
    rogerclayjr · Member ·

    I think today is my 30 day deadline for a refund but I cannot see how to submit a refund request. I bought the domain for my dad for a Christmas present but he will not be able to use it. How do a get a refund for his domain that I set up?

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    I can help you with that.

    Domain registrations may only be cancelled within 48 hours of purchase. However you can cancel the rest of the Premium upgrade for a refund of $73.

    If we refund the rest of the Premium upgrade purchase, you can continue to use the domain rogerclayjr.com for your WordPress.com site, or you may point the name servers to another hosting provider in order to use the domain somewhere else. Here’s more information about using your domain at another hosting provider:

    http://en.support.wordpress.com/domains/move-domain/

    If you do not wish to continue to use your domain, we can cancel it as well. Please note that once it’s been cancelled, it may not become available in the future to register again. We typically would advise against this course of action unless you are certain you do not plan to use the domain in the future.

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