how do I transfer purchased theme over to my godaddy host

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  heidiproductions · Member · Apr 17, 2013 at 1:01 pm

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  I transferred my WordPress.com domain to a godaddy account. Everything crossed over just fine (pages, copy, images) all that is except my purchased theme and purchased custom design options. I’m told I need a .sql file but can’t locate one anywhere.

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  kathrynwp · Staff · Apr 17, 2013 at 5:44 pm

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  Hi there, themes and custom design tweaks aren’t transferable between WordPress.com and self-hosted sites, only site content.

  Since you purchased the Photographer theme, Domain Mapping, and Custom Design upgrades less than 30 days ago, feel free to cancel them and issue yourself a refund under Store > My Upgrades.

  You could copy over any CSS customizations to your self-hosted site manually, although I don’t see that you made any.

  Just let me know if you need further help.

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  heidiproductions · Member · Apr 23, 2013 at 3:32 am

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  canceling the photographer theme and asking for a refund under Store > My Upgrades is not an option. Below are the options I have:
  Status: Active
  This upgrade will never expire.
  Transfer to another site

  What can I do to request a refund before my 30 days runs out?

  Heidi

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  kathrynwp · Staff · Apr 23, 2013 at 1:48 pm

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  I’ve gone ahead and removed the Photographer theme and issued a $69 refund. It can take 1-2 weeks for a refund to be reflected in your account.

  Just let me know if you need anything else.