how do you get in touch with a word press person directly ?

  • Unknown's avatar
    mgeliche · Member ·

    I need to talk with someone… NOW… [redacted]

  • staff-doublebassd · Staff ·

    Hi there,

    We do not provide phone support, but I’d be more than happy to assist you in this thread.

    Let me know how I can help. Thanks!

  • Unknown's avatar
    mgeliche · Member ·

    Someone tried to create an ID on the wordpress site, and I was emailed that this activity was happening. I do not use wordpress for anything but the theme which I had purchased. I do not use wordpress for anything as I have a very good support team in place. So my question is, how can someone log onto the wordpress site, give bits and pieces of information, and get an ID associated with a website that is not hosted or supported by wordpress and associates ?

  • staff-doublebassd · Staff ·

    Hi there,

    I need clarification on what you are referring to because you have no WordPress site under your account. Are you referring to a site not under your account?

    So my question is, how can someone log onto the wordpress site, give bits and pieces of information, and get an ID associated with a website that is not hosted or supported by wordpress and associates ?

    You can receive an ID for sites not hosted by WordPress.com if they are connected via the JetPack Plugin: http://jetpack.com That plugin connects a non-hosted site to someone’s WordPress.com account so that the site receives certain features that are only available for WordPress.com (JetPack stats for example).

    What is the domain URL of the site in question? I can check on our end to see if it has been connected via JetPack.

    Let me know, thanks!

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