How long do we have to wait for the validation of a domain registration?

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  gracindalopes · Member · Jul 31, 2012 at 2:20 am

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  Hello!
  Last friday (July, 27) I’ve registered and purchased a new domain through WordPress.com.
  Now I’ve been trying to add it to my blog but it doesn’t work.
  Do I have to wait some more time?

  The blog is: https://gracindalopes.wordpress.com
  The new domain is: gracindalopes.com

  Thank you!

  JCS
  Blog url: http://gracindalopes.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  absurdoldbird · Member · Jul 31, 2012 at 1:40 pm

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  You don’t need to add anything yourself once you’ve bought the domain. It usually takes 48 hours. I’ve flagged this for staff to look at, please be patient.

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  auxclass · Member · Jul 31, 2012 at 1:50 pm

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  It looks like the domain name registration failed – this has already been flagged for staff attention – they will refund your money and you can register the name again – once the domain name is registered then you will also need to map it to your blog

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  gracindalopes · Member · Jul 31, 2012 at 3:38 pm

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  Ok!
  I’ll wait two more days and see what happens then.

  Thanks, for your quick answers.

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  timethief · Member · Jul 31, 2012 at 3:42 pm

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  @gracindalopes
  Please go here -> Store -> My Upgrades and check to see if you can find an entry for purchase of the domain mapping upgrade.
  http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/
  Please note that Staff will help you and please be patient while waiting.

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  gracindalopes · Member · Jul 31, 2012 at 3:51 pm

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  @timethief:
  I’ve already did it. No information at all, besides the usual.
  I’ll be patient, don’t worry!
  Thank you!

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  staff-blorbo · Staff · Jul 31, 2012 at 11:11 pm

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  I don’t see any transactions on your account. Did you receive a receipt from us?

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  gracindalopes · Member · Jul 31, 2012 at 11:51 pm

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  Hello!
  Good evening, Macmanx!
  ; )

  It wasn’t me who filled out the registration form — it was Gracinda Lopes, my friend painter.
  My name is José Carlos Soares and I’m helping her with the website she’s creating to promote her art.
  I was on the phone with her explaning all the steps she had to make.
  Until the very last end I know everything was ok. I’m afraid she didn’t close the process at the end — to confirm the all thing, or something like that.
  I’ve already asked her to check out with her bank if any transference had been made.
  Tomorrow I’ll be with her and we will make a new registration.

  Thank you for all of your time and patience!

  Best!

  JCS

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  staff-blorbo · Staff · Jul 31, 2012 at 11:53 pm

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  What is the username on her WordPress.com account?

  If it’s gracindalopes, then is no record of a transaction ever taking place.

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  gracindalopes · Member · Aug 1, 2012 at 12:07 am

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  It’s “gracindalopes”, yes.

  Ok! Once again, thank you for your help.
  We’ll repeat the registration tomorrow.

  Best!

  JCS

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  staff-blorbo · Staff · Aug 1, 2012 at 12:08 am

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  You’re welcome!