how to cancel yearly subscription

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  carterbeck2002 · Member · Jan 11, 2024 at 5:11 pm

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  I can’t find anywhere how to cancel this – I haven’t used it all year and too much money to pay to not use. Please help me get this cancelled. Thanks so much.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jan 11, 2024 at 5:36 pm

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  You can manage your purchases yourself as described at https://wordpress.com/support/manage-purchases/

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  aisajib · Member · Jan 12, 2024 at 7:39 am

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  Hi there!

  I don’t see any active subscriptions on your @carterbeck2002 account. Please log into the correct account and go to https://wordpress.com/me/purchases to select the subscription and cancel it.

  If you were recently charged and have been unable to locate the correct account, please follow the steps here to locate the transaction ID and send it to us using this account recovery form.

  We’ll get back to you via email as soon as possible.