How to cancel

  • Unknown's avatar
    joshrogowsky · Member ·

    Hi! My friend made a site for me on WordPress earlier this year(proshineclean.ca). I no longer need the site and am wondering how I cancel service website + make sure no charges will be billed to me in the future. Thanks

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, the site uses Bluehost as a service provider, so I’d recommend reaching out there first. Hoping this helps!

  • Unknown's avatar
    joshrogowsky · Member ·

    So I did already, and they’ve set up my bluehost account to expire. Just wanted to make sure there wasn’t anything within wordpress itself that would continue to charge me. I was under the impression wordpress was a seperate program with separate billing…is that correct?

  • aleone89 · Staff ·

    Hello there,

    To reassure you, there’s no active charges on this WordPress.com account.

    Bluehost deals in self-hosted WordPress, which is the free, open source version of the software – this is considered completely separate to WordPress.com.

    There’s more on the differences here: https://en.support.wordpress.com/com-vs-org/

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