How to change who receives the Moderate Comments email?
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Hello+
I am one of are several Administrators on my clients’ WordPress website. I am receiving the ‘Please moderate’ Comment emails, however I am not the one designated to receive them. I would like to know if it is possible to designate another Admin User to receive them instead of me. (I don’t know how/why WordPress chose me to be the lucky recipient of these emails, but it needs to be my associate instead.) Please advise.
Thank you, +ES -
Hi there,
Of which site are you speaking? I don’t see any sites in your account.
If you have a self-hosted WordPress site, you can find the documentation on how comment moderation work on your site here:
https://codex.wordpress.org/Settings_Discussion_SubPanel
For more exact help on the different settings involved, please post in the self-hosted forums, as they’re better able to help with that version of WordPress:
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Hello, @Kokkieh!
Thank you for the quick response and helpful links.
I am speaking about a site we created and manage for one of our clients, which is hosted by a “big box company” (of their choosing). That is why you don’t see any sites on “my account” as we manage individual sites for individual clients per their request. I will not put any of our clients’ sites under “my account” as each has their individual site hosted with whom ever they choose and we don’t have blanket permission to provide their information (in this type of situation). My apologies if that makes it more difficult for my question be resolved. However, since all WordPress back-end platforms are pretty much the same, we don’t think this should be a problem.
I am asking this question here, as previously I have read both the information at the provided codex link and searched through the WordPress.org Forum on how to set a specific admin user to be the recipient of these comment moderation emails – and I could not find anything on that… (I may simply be “blind” and not seeing the specifics, and if that is the case then I would greatly appreciate you to please do your best to help me “see” them in the link/forums.)
I am not asking about how to set up the Discussion Settings on the back-end as that we do understand and have done that already. We just don’t see where to tell the back-end to send those comment moderation emails to someone other than me…? And in this instance my email is not even the email that is stated under Settings > General > “email address” – thus our confusion on how/why I am getting them instead of that associate.
If you (or anyone) could provide any helpful guidance (in general terms) that would be fantastic!Thank you, +ES
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WordPress.com and the self-hosted WordPress software your client’s site is using don’t work the same, which is why I referred you to those forums.
On WordPress.com comment notifications are sent to the author of a particular post or page, and all notifications are also sent to the owner of the site. There is no way to change this behaviour – you can only control if an email is sent out for all comments, or only for comments held for moderation.
On self-hosted WordPress you might be able to control this more precisely, or perhaps even to use a plugin to control this, but the users in the self-hosted forums would be better able to advise you on this as they use that version of the software every day.
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@Kokkieh, thank you very much for the clarification of the difference between WordPress.com and WordPress.org! I did not realize the WordPress Platforms/Code behaved differently on the two versions…
I appreciate the explanation about when/how WordPress.com Platform decides whom to send the Comment Moderation Email to – in this particular instance I have not authored any of the posts. All have been physically in put by my associate (using her own Administrator Login) and all state that the client is the “author” (the client has her own Editor Login)… So, you see my continued confusion on this….right?
If I am understanding you correctly, then I should be having this discussion over on: https://wordpress.org/support/ – right?
Thank you, +Es
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If you originally set up the site, your username/email might be seen as the primary admin/owner of the site, which would explain this. You should be able to change that, making another username the owner, but for the how to do this WordPress.org is a better place to ask, yes.
This is just my best guess, though. I’m not that intimately familiar with the self-hosted version :)
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Thank you very much for your quick responses and clarifying how the WordPress Platform works – I appreciate your time on this thread.
I will make a new Admin User login for me now and see if that fixes things… Thanks!
I have reached out on WordPress.org regarding this same question and will continue the discussion there… Please consider this as “resolved”.
+ES
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