How to clear media from cache?

testperson22445 · Member · Aug 13, 2019 at 9:22 pm
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I’ve deleted a PDF from my WordPress.com and I’ve now deleted the site. But the cached PDF files URL still load the deleted PDF. How do I clear the site caches?

The blog I need help with is: (visible only to logged in users)
staff-doublebassd · Staff · Aug 13, 2019 at 11:54 pm
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Hi there,

Do you have the direct URL link that leads too the pdf? I can purge the file on this end for you.
testperson22445 · Member · Aug 14, 2019 at 4:47 pm
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Hi Darnel, thank you, here’s the URL:

Click to access case-12-2326-1.pdf

Best,
Dean
testperson22445 · Member · Aug 14, 2019 at 4:48 pm
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Also, can you please delete my double posting from that other account. It should only show “testperson22445” post in the thread. Thank you.
testperson22445 · Member · Aug 14, 2019 at 4:49 pm
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Hi Darnel, can you also please delete my double post from the other account? This thread should only show “testperson22445” replies. Thank you.
staff-zinnia · Staff · Aug 14, 2019 at 4:56 pm
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Hi –

When I click the file link provided I get a 404 file not found error message. It has been deleted.
testperson22445 · Member · Aug 14, 2019 at 5:05 pm
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Hi Liz, Thank you. I’m in Denver and the link still works on a fresh browser in a new private window. ?
staff-zinnia · Staff · Aug 14, 2019 at 6:11 pm
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Hi –

I have purged the file from our side as well. Can you take one more look?
testperson22445 · Member · Aug 14, 2019 at 6:20 pm
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Hi, Thank you! That did it. Much appreciated!

Have a great day,
D
staff-zinnia · Staff · Aug 14, 2019 at 6:23 pm
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Yay! Happy that did the trick. Although I do think it was purged for some time as myself and other co workers were getting that 404 error. Best wishes.
testperson22445 · Member · Aug 14, 2019 at 6:29 pm
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You too!

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