How to close an account and be sure that there is not also a WordPress Premium account?
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I want to close my account though thought I also had a WordPress Premium account, and I need to be sure that I have nothing on autopay before I close the account as I no longer have a WordPress site.
The blog I need help with is: (visible only to logged in users)
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Hi there,
It’s not possible to close an account with active upgrades – if you had any upgrades, clicking the Close Account option would give you an error message that you need to contact support before you can close your account.
The account you’re using to post here in the forums has never bought any upgrades from us, and only has one site on the free plan.
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Thank you for checking on that. I now think there may be another account under a different name so I’m trying to research that! Thank you again.
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To clarify, I think there may be a different account for the website itself though it does seem safe to close out the blog now. Thank you again!
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There are no other accounts connected to the site at connotation.wordpress.com
If you’re referring to another site, please give the address and we can try to point you in the right direction.
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