How to contest a bill charge for a site I don't even have access?

  • Unknown's avatar

    why I was charge for a site that I don’t have in your webhost?

  • Unknown's avatar

    @nuestrana

    There are no charges associated with your WordPress.com account:

    https://wordpress.com/me/billing

    What is the address of the site in question?

    Once you give me some additional clarification, I will be more than happy to continue addressing your issue.

  • Unknown's avatar

    Thank You for answering. But this is not the site you charge me for, but the one Premium tryout (I did it, bacause you said that you will sent an email the day before I choose to keep the Premium services or not, but I never recibed such email [checked my spam, and e=any folder in my three email addresses]); I’ll give you the number of the credit card bill: . Lost the notepaper where i wrote the name of the site, but you can look on something like: , can’t remember

  • Unknown's avatar

    @nuestrana

    The other email addresses you provided are associated with other WordPress.com user accounts, not nuestrana, and they don’t have Upgrades associated with them, as well.

    As I previously requested, can you provide the URL (i.e., the site address) of the blog this WordPress.com Premium Plan charge is associated with?

  • Unknown's avatar

    Thank you pmciano for checking, but the charge to my creddit card still there $99 for a Premium account to I don’t have acces. This is the only one I recently used: entrerealidades that is my domain name at iPage: entrerealidades.net . Tried to create through my host server iPage, but that either did not work. That is the only one I can recollect could be connected to the Premium Tryout. But, if I don’t have upgrades, how come I was charge for the Premium tryout?

  • Unknown's avatar

    @nuestrana

    Since I require personal information, I will reply to you via email.

    You will hear from me soon.

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