How to delete a site when the admin details are lost

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  christensendd · Member · Jan 23, 2018 at 1:10 pm

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  A client – a community organisation – wants to delete a site that was set up on wordpress.com in 2014 but none of the current office bearers know who set up the site or what the admin login details are.

  Can anyone advise me how we can go about deleting a site when the admin details are unknown?

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  gemmacevans · Member · Jan 23, 2018 at 1:19 pm

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  Hi christensendd,

  Can anyone advise me how we can go about deleting a site when the admin details are unknown?

  It would be great if you could send me a link to the site your client wishes to delete. I can then look at the best way forward.

  Thanks!

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  christensendd · Member · Jan 23, 2018 at 1:43 pm

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  Here’s the link!

  deakintoastmasters.wordpress.com

  Thanks

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  gemmacevans · Member · Jan 23, 2018 at 2:20 pm

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  Hi christensendd,

  Thanks — if your client no longer has access to the login details for deakintoastmasters.wordpress.com, they will need to contact us using the Account Recovery form:

  https://wordpress.com/wp-login.php?action=recovery

  Please bear in mind that we will be unable to help them recover the site without proof of ownership or access to the account email address.

  I hope this helps.