How to import files from a deleted site I used to own

• 

  hustleproject8 · Member · Sep 26, 2019 at 2:49 am

  • Copy link
  • Add topic to favorites

  Hi! I’ve recently decided to close multiple sites of mine and combine the content into a single page. I’ve downloaded the content and deleted the sites. However, the moment I attempted to import my downloaded files into my new website, it wasn’t successful and it says that I do not have permission to import the files. Please help

  The blog I need help with is: (visible only to logged in users)

• 

  justjennifer · Member · Sep 26, 2019 at 4:39 am

  • Copy link

  Hi there, once you delete a WordPressdotcom website the import won’t be able to pull in any media files from the deleted site.

  Provided it’s been less than 30 days since deletion, let us know which WordPressdotcom websites need to be restored.

• 

  fstat · Staff · Sep 26, 2019 at 6:57 am

  • Copy link

  Hi there,

  
  @justjennifer is right. You need those sites online for the importer to download the media files. Please let us know the addresses of those sites so we can try and restore them.

  Please note that if it’s been more than 30 days since a site has been deleted it will be impossible to restore it as all its data is purged.

• 

  hustleproject8 · Member · Sep 26, 2019 at 1:58 pm

  • Copy link

  Hi!

  thanks guys!

  The websites were:

  http://www.protectionportfolio.wordpress.com

  http://www.pahlawanalliance.wordpress.com

  Well, let’s give it a try.

• 

  staff-doublebassd · Staff · Sep 26, 2019 at 2:50 pm

  • Copy link

  Whooo…you made the deadline by a few short hours of the sites being purged. Thankfully, we were able to restore them for you!

  Please let me know if you have any other questions or issues. Thanks!

• 

  hustleproject8 · Member · Sep 27, 2019 at 2:28 pm

  • Copy link

  You guys are a lifesaver! Thanks a bunch!