How to obtain free domain with premium ?

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  gpinaudplazanet · Member · Feb 7, 2015 at 2:39 pm

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  Hi,
  I have a problem to obtain a free domain through my premium wordpress.
  In the ebuy services of the blog (email visible only to moderators and staff), I hit the domain section and the Enter a new domain choice. It ask me for to pay 15 dollars and enter my Visa Card in order to settle the payment.
  The premium package is not supposed to make me pay this option.

  What do I do wrong ?

  Thank you for your answer.

  Greg.

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Feb 7, 2015 at 7:08 pm

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  Hi there!

  Are you registering a domain here:

  https://wordpress.com/domains

  Make sure you select your site perfiso.wordpress.com in the second step. Let me know if you’re still being asked to pay and I’ll take a closer look. :)

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  gpinaudplazanet · Member · Feb 8, 2015 at 12:01 am

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  Yes, I’m still being asked to pay 15 euros with my VISA Card.
  And at second step, I chose the Perfiso.wordpress.com

  Sorry…

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  shawnajroberts · Member · Feb 8, 2015 at 1:16 am

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  Thanks for testing that out. I just dug into your store logs and it looks like the domain lepeupledurock.com is currently attached to your Premium plan, which is why you aren’t able to register a second one for free.

  I just cleared that association, so you should be able to go ahead and register your new domain now. Let me know if you have any more trouble with that. :)

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  gpinaudplazanet · Member · Feb 8, 2015 at 7:38 am

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  Oh… That’s strange because I did the transfer from the menu from lepeupledurock to perfiso, and it seemed ok as lepeupledurock was charged 11 euros/year and perfiso, 80 euros.
  May be I didn’t do something at this point… don’t know.

  So it looks like it OK now, I thank you for your help on the matter.

  Take care
  Greg.