How to troubleshoot: The Jetpack server was unable to communicate with your site

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  mathieup · Member · Aug 29, 2012 at 2:06 pm

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  On a new installation, I am unable to connect Jetpack with the cloud server. Standard error message:
  “The Jetpack server was unable to communicate with your site [HTTP 404]. Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: http://jetpack.me/support/”

  I have seamlessly set up another blog with the same provider (OVH). May I request your help to start troubleshooting the issue?

  Thanks
  Blog url: http://www.erasmeetlafrance.fr/

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  pcrumm · Member · Aug 29, 2012 at 3:23 pm

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  Hey there,

  It looks like your WordPress.org site isn’t quite setup correctly. Specifically, the “xmlrpc.php” file included in the package is missing:
  http://www.erasmeetlafrance.fr/xmlrpc.php

  Make sure you’ve uploaded the entirety of the WordPress package, then try again.

  Best,
  P.

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  mathieup · Member · Aug 29, 2012 at 6:28 pm

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  It now works. Thanks for the help.