HTTP 500 error That’s odd… the website can’t display this page

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  epop123 · Member · Dec 30, 2019 at 1:12 pm

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  I can’t get onto my website

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  staff-zinnia · Staff · Dec 30, 2019 at 3:24 pm

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  Hi – What is the site URL? I can take a closer look with that information.

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  epop123 · Member · Dec 30, 2019 at 3:33 pm

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  http://www.popemusic.co.uk/

  THX

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  staff-zinnia · Staff · Dec 30, 2019 at 4:37 pm

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  No problem. That domain is registered at 123 Reg and hosted by HostGator. This indicates that it’s set up on the other version of WordPress. The open source WordPress.org software. That’s different from the managed hosting environment we provide from WordPress.com.

  Help with that version of WordPress comes from https://wordpress.org/support/forums/

  These are the instructions to change the password too:
  https://codex.wordpress.org/Resetting_Your_Password