http error 500

  • Unknown's avatar
    hollyattatra · Member ·

    hello, i have been editing my site via wordpress and updating plug ins. It has since crashed and now says http error 500, i cant log into my dashboard admin or wordpress account. please advise?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    That error indicates a server error, so you need to contact your hosting provider to get help with that.

    If the issue is related to your WordPress installation, then you can post in the official WordPress.org support forums:

    https://wordpress.org/support/forums/

    Please note that the forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

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