https://bsstoronto.org

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  kenbahadur1 · Member · Aug 30, 2022 at 12:02 pm

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  I am having problems with this the website I built has completely vanished

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Aug 30, 2022 at 5:31 pm

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  Hi there,

  What is the URL of the site that vanished? I take it you’re not referring to org357675997.wordpress.com as I see content on that site.

  Let us know the site URL and we’d be happy to look into this for you.

  Thanks!

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  staff-doublebassd · Staff · Aug 30, 2022 at 5:39 pm

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  Okay, I see what the issue is. bsstoronto.org was connected to http://org357675997.wordpress.com/ but that connection subscription expired 6 days ago. bsstoronto.org is showing the error message when you visit, but the site is still up when you visit http://org357675997.wordpress.com/.

  You should be able to reconnect the subscription by following the steps here:

  https://wordpress.com/support/domains/connect-existing-domain/

  I would also check to see if everything is good on the side of the domain host as well.

  Hope this helps. Let us know if you have any questions.