Https version not loading

  • Unknown's avatar
    migualp · Member ·

    I can not access my site from https://www.merlinspriest.com/

    The page does not load. I can access sit from http://www.merlinspriest.com/

    I would like to have the https ability.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jwatson05 · Member ·

    Mostly that happens when you recently changed the domain name of your online space. The existing SSL certificate should be reissued to the new URL name and then should be reinstalled on the web hosting server.

  • staff-totoro · Staff ·

    Hi there,

    According to what I see about your domain settings, you appear to be hosted with Bluehost, and not with us here at WordPress.com directly. To clarify, we are both providers of WordPress sites, but we are not related companies.

    In this case you will want to reach out to Bluehost support for assistance with this issue. Your host controls the setup of domains and SSL certificates (for an HTTPS address) so they are in the best position to help.

    Thanks!

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