HYTFSI error

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  themurphyfiles · Member · May 24, 2022 at 1:38 pm

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  I am trying to pay for an annual PRO subscription and I am getting an HYTFSI error please help

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · May 24, 2022 at 9:49 pm

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  Hi there,

  Apologies, but we cannot help with transaction issues as this is the forum for free sites without upgrades. However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

  Thanks for your patience!

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  anggitasekarfirdausi · Member · Jun 20, 2022 at 4:03 am

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  Hi, I can’t purchase any payment due to my credit card is not authorized. It is a Mastercard debit card. Thank you.

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  fstat · Staff · Jun 20, 2022 at 7:06 am

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  Hi @anggitasekarfirdausi,

  I see that our Billing team has already helped you with that and you can now proceed with your purchase.