I am an admin but can’t upgrade plan…

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  joeysarlo · Member · Sep 16, 2023 at 5:24 pm

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  I am an admin, but I don’t seem to have access to upgrade plan. Getting a notice that plan is expiring. Other admin is not available.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  aisajib · Member · Sep 18, 2023 at 8:21 am

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  Hi there!

  Due to security reasons, only the user who paid for the subscriptions can renew them. If you’d like to renew the subscriptions and the user who owns them is unavailable, please send an email to passwordhelp@wordpress.com. Our team will be happy to help you with this further.

  Thanks!