I am being charged annually for another site that I created a long time ago and I can’t remember the info for it

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  thestartupreneurblog · Member · Jul 28, 2021 at 1:07 pm

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  As the subject states, I created a paid account over 3 years ago and I have been charged for it annually since then. I don’t remember email, username, or password but I have all info needed to confirm that it is my bank that is linked up to it. How do I get in contact with someone from WordPress?

  Site: https://thestartupreneurblog.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  staff-blorbo · Staff · Jul 28, 2021 at 6:16 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into, so we cannot directly assist with that here.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com