I am considering being a new customer, but have some questions

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  jroark2009 · Member · Sep 19, 2022 at 12:10 am

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  Mostly I just want to know that support would be available, but also I have an existing site and want to make sure I can use wordpress to edit it.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Sep 19, 2022 at 1:54 am

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  Hi there,

  We provide support for folks who host their sites with us directly. Free support is provided in the public forums, but if you upgrade to one of our plans it includes priority support options. I definitely recommend the Premium and Business plans (yearly, not monthly option) as those include live chat support which you can use for the fastest help possible.

  More info here: https://wordpress.com/pricing/

  To be able to help with your site you will first need to move it to us. more info here: https://wordpress.com/support/import/

  Hope that helps. Please let us know if you have any more questions.

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  jroark2009 · Member · Sep 19, 2022 at 2:40 am

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  does the $8 per month also include hosting fees?

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  fstat · Staff · Sep 19, 2022 at 6:28 am

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  Of course, it does. You get 13 GB of storage space with the Premium plan.