I am desperate for personal help. LOGGING IN TO MY WEB PAGE / FORGOT USER NAME / FORGOT PASSWORD

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  broadwoodmedia · Member · May 19, 2020 at 8:28 pm

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  BroadwoodMedia.com. I am Bruce Reisman. I own the company. You may have rec’d a request from my partner, Mattia Ferrante. We are desperate. I cannot believe yuour company doesn’t have a phone number for tech support. I’ve been reaching out for weeks and nothing. Please help me. Cell phone: [redacted]

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  justjennifer · Member · May 20, 2020 at 5:45 am

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  Nameservers:
  NS1.BLUEHOST.COM
  NS2.BLUEHOST.COM

  Hello there, you are posting in a public forum, so I’ve removed your personal information from your above post.

  It looks like your site is using BlueHost name servers. Have you tried contacting your web hosting provider, BlueHost, for assistance? If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  Just to clarify, this support forum assists users hosted on the WPcom platform. We are unable to assist further since your site is not hosted here.

  For more information on the differences between WPcom (where we are ) and WP, please read: https://wordpress.com/support/com-vs-org/