I am not receiving any e-mail replies to the standard password reset procedure.

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  jack974 · Member · May 22, 2019 at 11:42 am

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  Any suggestions?

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  fstat · Staff · May 22, 2019 at 1:45 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  jack974 · Member · May 22, 2019 at 2:49 pm

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  Hello fstat,

  I have 5 WP sites, all (since recently) hosted by GoDaddy.
  cometosea.us
  SoloMan.us
  SoloMan.nl
  TheMastmakersDaughters.us
  DeMastmakersDochters.nl

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  staff-doublebassd · Staff · May 22, 2019 at 6:57 pm

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  Hi there,

  I checked your sites they’re using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!