I am trying to create a shop through WordPress and Woo commerce

  • Unknown's avatar
    loreenh007 · Member ·

    I try to go to my dashboard to install plugins and themes but it will not allow me too. I keep getting a 500 Internal Server Error. Also, it seems that wordpress never remembers my password – I have to keep resetting it.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    The site, http://thethriftybeauty.com/, is not a WordPress.com site, but is using the self-hosted WordPress.org software. We’re not able to help with that site here in the WordPress.com forums.

    Please post to the self-hosted forums instead:

    https://wordpress.org/support/

    Also, it seems that wordpress never remembers my password – I have to keep resetting it.

    The login credentials for your site’s admin dashboard and for your WordPress.com username account are not the same, and we have no control over your admin dashboard password as that’s saved in your site’s database on your hosting provider’s servers. You can’t use that password to log into your WordPress.com account.

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