I am unable to enter my site

• 

  francois912 · Member · Mar 23, 2017 at 10:13 am

  • Copy link
  • Add topic to favorites

  I created a website for our company, I logged out of the admin role to test the registration for new members function. Now i am unable to log back in as each and every page state that I have to be logged in to view. Please assist

• 

  kokkieh · Staff · Mar 23, 2017 at 11:49 am

  • Copy link

  Hi there,

  What is the site’s address, please?

  It sounds like you might have a self-hosted WordPress.org website, as there is no “registration for new members function” available on WordPress.com sites. If that’s the case, we’re not able to help you, as self-hosted sites are not on our servers and we have no access to or control over them.

  To regain access to a self-hosted WordPress site, you can try following the password reset instructions here:

  https://codex.wordpress.org/Resetting_Your_Password