I am unable to upgrade my plan to premium

• 

  meghnamudgal · Member · Dec 31, 2020 at 3:54 pm

  • Copy link
  • Add topic to favorites

  Hi , While making a payment through my card I am unable to do so every time

• 

  staff-ozmodiar · Staff · Jan 1, 2021 at 5:28 am

  • Copy link

  Hi,

  Are you seeing an error message when you attempt to upgrade? I’m not seeing anything on our end that would be stopping you from making a purchase. You might contact your financial institution and ask them if there is anything blocking on their end.