I bought a $300 business account but the site I developed was the WordPress version I need to transfer it and it won’t help me

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  stephaniesolarsales · Member · Nov 30, 2019 at 7:22 pm

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  I bought a $300 business account but the site I developed was the WordPress version I need to transfer it and it won’t help me

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  staartmees · Member · Nov 30, 2019 at 7:28 pm

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  Your account is only 4 minutes old. To get help it is very important you are logged to the account that bought the Business Plan. I tagged this with modlook to get attention from Staff.

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  staff-zinnia · Staff · Dec 1, 2019 at 2:18 pm

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  Good Morning –

  Once signed in to the account where that business plan was purchased you can reach our live chat team. That’s the fastest way to get help and it’s available to you 24/7 as part of that plan.

  There is not a business plan associated with stephaniesolarsales

  When that purchase was processed we send an email receipt. Locate that receipt and let me know what site is listed as using the business plan. Or you can sign in at WordPress.com using that email address (it should get you in the right account).