I bought a domain yesterday but it sais I don't have an account when trying to log in.

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  ripley012012 · Member · Mar 26, 2017 at 2:19 pm

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  Hello, I had an account with word press previously but recently deleted it. Yesterday, I bough a domain/host through bluehost as well as a theme from mojo. I downloaded everything as instructed. Now when I try to access wordpress, it says I don’t have an account. I tried resetting my password but still does not word. I used the same email address for both the previous site along with my new site that I paid for. When my details/gravatar come up, it has my old name/account information but still says I don’t have a website. I google my new website and it says that it is not available. Is there a support number I can call?

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  gemmacevans · Member · Mar 27, 2017 at 9:46 am

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  Hello,

  thesoulstrength.net is a self hosted WordPress.org site, not a WordPress.com site. The differences between the two are explained here:

  WordPress.com vs. WordPress.org

  You will have separate login details for that site.

  We are only able to help with WordPress.com sites so if you are unable to remember the login details, please contacting your hosting provider (Bluehost). They should be able to help you out.

  Best of luck getting this sorted out.