I can not access my WordPress dashboard

  • Unknown's avatar
    adder1974 · Member ·

    I am not sure what I have done but I am hoping someone can help me
    My created website in WordPress is no longer reachable since I changed the following:

    WordPress Address ( URL )
    Sit Address ( URL )

    I have closed my old business down and simply wanted to change the URL’s on my WordPress from my old business to my new business and thought by changing the URL,s it would now show as my new URL and not my old URL – sadly this was not the case and I can no longer sign in to wordpress – I am hoping that someone can be of help.

    Kind regards in advance
    Darren.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    We can’t help directly because we don’t host addersecurity.co.uk on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

    Instead your host (Outrank.uk) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

    The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    You may also wish to contact your hosting provider directly in the event that they are able to help you connect the site to the correct address.

    Hope this helps point you in the right direction!

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