I can not edit my website

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  umtgroup · Member · Aug 30, 2021 at 2:24 am

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  I want to do some edit on my website http://www.umtgroup.com.au but ?I can not access it

  Site: https://umtgroup.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  aisajib · Member · Aug 30, 2021 at 10:06 am

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  Hi there!

  Are you able to log in directly at umtgroup.com.au/wp-admin? If not, can you try resetting the password here: http://www.umtgroup.com.au/wp-login.php?action=lostpassword and see if that works?

  If not, you would need to reach out to your hosting service provider. Please note that your site at umtgroup.com.au is using the WordPress.org software and is hosted by syrahost. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

  We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums

  If you’re unable to reset the password, please contact your hosting service provider. Only your hosting service provider can help you log in to the site.

  Regards

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  umtgroup · Member · Aug 30, 2021 at 11:37 pm

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  Thank you for your help
  All ok now