I can not to get in to my

  • Unknown's avatar
    griniai · Member ·

    |’A critical error has occurred on the website. Your administrator’s email you should receive an email with instructions.’ I can not access to my WP admin page, this messages appears but also I did not received any email with instructions. Thanks

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • aleone89 · Staff ·

    Hello there,

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    I would recommend reaching out to the hosting provider to see which plugin is causing the outage.

    I hope this helps.

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