I can only access my website if I am within the wifi at my home

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  jackasson94 · Member · Jan 19, 2021 at 4:56 am

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  For some reason I am unable to access my website when I am using my phone outside of the range of wifi. Within the wifi in my house, I can easily access my website. When I use my 5G outside of my house, I can easily access Google and Facebook but I am unable to access my wordpress website. Does anyone know how to fix this problem?

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  staff-mckluskey · Staff · Jan 19, 2021 at 9:16 am

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  Hi there!

  It sounds like there might be an issue with your mobile Internet Provider. I don’t see any sites under your account; what’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com-hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out, and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/.