I can see my website but I can’t access wp-admin

  • Unknown's avatar
    christianalee320273921 · Member ·

    I am trying to edit my website, and I can’t get into my admin controls. I am an administrator and am getting this message:
    User Cannot Access the Dashboard Requested

    You are logged in and do not have the necessary privileges to access the dashboard….please ask an administrator of the site to invite you.

    I am the administrator. How do I access my dashboard?

    WP.com: Yes
    Correct account: Unknown

  • staff-totoro · Staff ·

    Hi there,

    I do not see any sites under your @christianalee320273921 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

    Happy to check in our system so we can take a closer look.

  • The topic ‘I can see my website but I can’t access wp-admin’ is closed to new replies.