I cancelled all my subscription – Why did you charged me automatically

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  charunirankari · Member · Oct 2, 2022 at 5:48 pm

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  Seems like this is total fraud, You charged my account even when I cancelled all my subscription and have no active purchases

  I don’t have a site linked to this WordPress.com account

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  staartmees · Member · Oct 2, 2022 at 6:31 pm

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  If that charge is made by wordpress.com and you want to check what that charge is about, https://wpchrg.wordpress.com/

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  staff-totoro · Staff · Oct 2, 2022 at 9:17 pm

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  Hi there,

  I do not see any upgrades under your @ charunirankari WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? As @staartmees has correctly mentioned, you can fill out the form here to the best of your ability to let us know more info about this transaction: https://wpchrg.wordpress.com/

  If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you to send a direct message to our billing support team, and from there they will reach out to you directly via email.

  Thanks!