I cancelled my premium subscription but it's been billed please help

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  melaniekendry1 · Member · Apr 23, 2014 at 9:08 am

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  i tried to cancel my subscription but I’ve been billed. The redirect on your help page doesn’t take me to any obvious place where I can ask for a refund. I’ve looked at all the links but can’t find the one that I need.

  The blog I need help with is: (visible only to logged in users)

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  kardotim · Member · Apr 25, 2014 at 9:36 am

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  You can click on the ‘Cancel and Refund’ button at https://melaniekendrydotcom.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Please let us know if you need any further assistance!

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  melaniekendry1 · Member · Apr 25, 2014 at 9:38 am

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  Thanks! Solved :-)

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  kardotim · Member · Apr 25, 2014 at 9:43 am

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  You’re welcome. Feel free to contact us if you have any other questions.