I cannot able to login to my account

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  aishamirza9 · Member · Dec 29, 2021 at 1:21 pm

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  I cannot able to login to my website woocommerce account even though I am correctly writing my login and password. Once I click on forgot password link the page opens as 404 error. How I can go into my site to edit and make changes to my page.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-mckluskey · Staff · Dec 30, 2021 at 1:55 pm

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  Hi there!

  You should be able to log in to the WooCommerce account using your WordPress.com one. What’s the address of the site you’re using WooCommerce on?

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  aishamirza9 · Member · Jan 6, 2022 at 3:42 pm

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  https://aishas-fashion.com/

  That’s my website. I can see the page but I can’t able to view it as an admin.

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  aleone89 · Staff · Jan 6, 2022 at 3:54 pm

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  This means our support limited here.

  For help gaining access to the site, you would be best placed to reach out to the hosting provider.

  I hope this helps.