I cannot access my account

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  dtsuboi · Member · Oct 30, 2019 at 12:45 am

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  I cannot log into my jetpack WordPress account. When it tries to connect to my site I am unable to log in because I cannot remember my password. I’ve tried the password reset link with my email and that isn’t working either. The email itself never actually comes.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Oct 30, 2019 at 6:51 am

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  Hi there,

  What account are you trying to access? What is the username, or the URL of your Jetpack-connected site?

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  dtsuboi · Member · Oct 30, 2019 at 10:53 am

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  Hello,

  The username I was pretty sure was my email (email visible only to moderators and staff)

  my URL is tsuboidigital.com.

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  fstat · Staff · Oct 30, 2019 at 2:03 pm

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  Hi there,

  That site is no longer connected to a WordPress.com account. Please follow these instructions to re-connect it to your WordPress.com account:

  Jetpack