I cannot access my dashboard as it tells me I don't have privileges.
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My wifes website, an holistic therapy site, built using WordPress and hosted by Easyspace is no longer displaying. Last night it displayed advertising from sedo.com and today there is something there from easyspace. It looks like our site has been hacked into at some point over this weekend just gone as it was ok late last week. Please advise how we can get 1. access to the worpress control panel for the site and 2. How e then get the site back live. 3. What measures you recommend to protect ourselves from this going forward.
Many thanks – Neil & Julie Fishwick
Blog url: http://www.relaxsmt.co.uk/The blog I need help with is: (visible only to logged in users)
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This is the message we receive when trying to access our dashboard:
User relaxsmt Cannot Access the Dashboard Requested
You are logged in as “relaxsmt” and do not have the necessary privileges to access the dashboard for “WordPress.com”. If you are not “relaxsmt”, please log out, and log back in with your username. If you are “relaxsmt” and you need access, please ask an administrator of the site to invite you.
If you reached this screen by accident and meant to visit one your own sites, here are some shortcuts to help you find your way.
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RelaxSMT
Visit Dashboard | View Site -
You need to contact easyspace.
WordPress.com cannot help you with a website that is not hosted here. It is a different variety of the software entirely.
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