I cannot access my WordPress Admin Panel or Website – site cannot be reached

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    Yesterday my site (tkmsusa.com) could not be reached. Upon learning of this I went to my WordPress app as I was on the go and it showed continuous fetching but never connecting to the site or admin tools. I then went to Chrome and the Safri to access both the site and the admin panel and on both attempts to reach those two things I could not reach either site the browser told me. It didn’t matter what network I was on nor which admin which as of right now 2 of 3 admins have tried and we can’t access anything at all. This is not a login issue, we don’t even see a site to potentially even log in and log out off let alone change and check things.

    The site I need help with is tkmsusa.co. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • Hi! That site isn’t actually hosted here with us. It is accessible today, though.

    If your site is inaccessible, you’ll want to reach out to your hosting provider right away, then your domain provider if needed. If it’s a WordPress issue (this wouldn’t have been) you’d want to use the forums for self-managed installations at https://wordpress.org/support/forums/

    These forums are actually for the free sites hosted here. Here’s the difference between our services and the free WordPress software:
    https://wordpress.com/support/com-vs-org/

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